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Home - Packback

Awaken student curiosity with online discussion that simply works. Packback is an AI-supported online discussion platform that improves student curiosity, communication skills and critical thinking. Packback delivers an easy-to-use and engaging discussion experience for students and instructors, with powerful support from automated moderation, sorting and scoring algorithms.

https://www.packback.co/


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Packback Questions

Packback Questions is an online learning community for college students to discuss high-level questions.

https://questions.packback.co/login


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The Packback Curiosity Scoring System - Packback

Unlike other discussion boards, Packback Questions is equipped with an algorithm that measures the quality of posts on Packback. We call it the Curiosity Score, and we are very excited about the accuracy with which it can score the effort, presentation and credibility of every question and response on Packback! What is a Packback Curiosity Score?

https://www.packback.co/resources/the-packback-curiosity-scoring-system/


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Packback Questions Community Guidelines - Packback

Packback Questions is a question-based discussion platform where you can ask the BIG questions about what you’re learning and what you still want to know. Packback exists to awaken the fearless curiosity in every student because we believe that great innovation is born out of great questions. Questions to post in Packback Questions Ask open-ended […]

https://www.packback.co/resources/packback-questions-community-guidelines/


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How to Post a Quality Response on Packback - Packback

A question starts a conversation, but a response fuels an engaging discussion where students can learn through interaction and debate. Just like asking great questions, formulating an engaging response takes practice and can be improved by using structure. After understanding the Community Guidelines and how to ask a quality question, check out this breakdown of […]

https://www.packback.co/pedagogy/how-to-post-a-quality-response-on-packback/


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How to Ask Quality Questions on Packback - Packback

Asking questions is an important skill that can be improved with practice and by understanding what makes a quality question. Start by reading our Community Guidelines, which explains how open-ended questions facilitate thought-provoking discussions. Next, get familiar with our Curiosity Score to understand how Packback scores questions based on presentation, credibility and effort.

https://www.packback.co/pedagogy/how-to-ask-quality-questions-on-packback/


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Introducing Packback's Instant Feedback - Packback

On July 8th, 2020, Packback released a major new feature, Instant Feedback, which elevates the detail, responsiveness, and depth of feedback provided to a student while they write their posts on Packback. This new feature represents a major step forward in the use of AI to support Mastery Learning at-scale through instant, non-punitive feedback, and […]

https://www.packback.co/news/introducing-packbacks-instant-feedback/


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Relating Class Topics to Current Events - Packback

On Packback, Dr. Kimberly Coffman’s students are connecting what they learn in class to current events. In just one week, Dr. Kimberly Coffman saw an improvement in how her psychology students were discussing class materials.

https://www.packback.co/stories/relating-class-topics-to-current-events/


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Passive Voice - Packback

When a sentence is written in the passive voice, the subject of the sentence is being acted upon rather than doing the acting. For example, the sentence “The book was written by the child” is in the passive voice. The subject of the sentence (the book) is “receiving” the verb (to write). This sentence can […]

https://www.packback.co/product/ai/instant-feedback/passive-voice/


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Anti-Racist Discussion Pedagogy Guide - Packback

About the Guide. This guide provides a starting resource for instructors who want to adopt an Anti-Racist discussion pedagogy in their own classroom, regardless of discipline or course subject matter.

https://www.packback.co/resources/anti-racist-discussion-pedagogy-guide/


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psychology Archives - Packback

Webinar: Using Technology to Improve Critical Thinking and Engagement Packback CEO Mike Shannon was joined by Dr. Kathleen West of UNC Charlotte and Dr. Kaston Anderson-Carpenter of Michigan State University.

https://www.packback.co/tag/psychology/


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Hedge Words - Packback

A hedge is a word or phrase that makes a statement less forceful or assertive, for example, “sometimes” or “seems to”, or “roughly”. Hedges are an important part of polite conversation. They make what we say less direct, and express the limits of our claims. However, it is important to avoid using too many hedge […]

https://www.packback.co/product/ai/instant-feedback/hedge-words/


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Sign Up | Packback Questions

Packback Questions is an online learning community for college students to discuss high-level questions.

https://questions.packback.co/sign-up/create-account#!


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What are featured posts? How do my posts get featured ...

Featured posts are some of the can't miss posts in a community - questions or responses that are thought-provoking and spark the curiosity of other members of the community. Every week, your professor or a Packback Community Manager will feature posts based on the Packback Community Guidelines.After that, the featured posts are sent in a weekly digest email called the Curious Reader Digest.

https://help.packback.co/hc/en-us/articles/227998908-What-are-featured-posts-How-do-my-posts-get-featured-


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Reading Ease - Packback

Packback Questions uses the Flesch reading ease score to provide guidance around writing complexity. The Flesch reading ease score takes into account two things: • The average length of your post’s sentences (shorter sentences are easier to read) • The average number of syllables per word in your post (shorter words are easier to read) […]

https://www.packback.co/product/ai/instant-feedback/reading-ease/


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Introducing the Sparks Feature on Packback - Packback

The Packback team released a new feature on the Packback Questions platform called Sparks. Sparks work a bit like upvotes or likes on other social platforms but with a much more specific purpose. Sparks are given to posts that “sparked your curiosity” to show appreciation to the original writer and help the community recognize the […]

https://www.packback.co/news/introducing-the-sparks-feature-on-packback/


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The Packback Method: Best Practices for Engaging Students

The Packback Method highlights three simple steps instructors can take with online discussions to connect and challenge students in 15 minutes or less!

https://www.packback.co/pedagogy/method/


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Improving Communication and Critical Thinking - Packback

Dr. Corey Fox of Texas State University wanted to find a way of improving communication and critical thinking skills in his management students.Dr. Fox decided to start using Packback in one of his courses and required students to ask and answer questions almost every week.

https://www.packback.co/stories/improving-communication-and-critical-thinking-with-packback/


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Pricing - Packback

A student’s first Packback community is $25. Each one they join after is discounted through the Curiosity Credits program. The Packback Questions discussion platform is priced on a per-community basis. Communities on Packback are created for each class that is using Packback Questions. This fee is often paid by the student when registering for their […]

https://www.packback.co/product/pricing/


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Packback Product Launch

On July 7th, 2020, Packback is releasing a major new addition to the Packback Discussion Platform called Instant Feedback. This new product offers students dynamic, instantaneous AI-based feedback on their written discussion posts in four categories: Curiosity, Credibility, Communication, and Convention.

https://go.packback.co/l/427192/2020-06-09/2kfmcy


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Close-ended Question - Packback

If you receive this feedback, the AI has detected that your question may be close-ended. Close-ended questions are those that can be answered by simple yes or no statements (e.g. “is the sky blue?”). To address this feedback, try to rephrase your question into an open-ended form (e.g. “Could the sky be different colors on […]

https://www.packback.co/product/ai/instant-feedback/close-ended-question/


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Penn State Archives - Packback

What’s Going on at Packback: June 2018. The spring semester has wrapped up and it’s been an exciting year for Packback. We started the year as a team of 22 working to find our place in education.

https://www.packback.co/tag/penn-state/


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How do I change my section in my community? – Packback

Sometimes professors choose to split up their communities into smaller groups or sections. If you are a part of a community with this kind of set up, you'll want to make sure you've signed up for the right section in order to receive a grade for your Packback participation.

https://help.packback.co/hc/en-us/articles/228015088-How-do-I-change-my-section-in-my-community-


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plagiarism Archives - Packback

About Moderation: Plagiarism and Mostly Quoted Material. We believe that material taken from online sources should supplement your learning experience and not overpower your unique ideas!

https://www.packback.co/tag/plagiarism/


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Thank you for downloading "The Anti-Racist Discussion ...

Do you have questions or feedback on this guide? If you have questions, ideas, or feedback on how this guide can be improved to be the most useful resource for instructors nationwide, our team would be grateful to hear your thoughts.

https://www.packback.co/resources/anti-racist-discussion-pedagogy-guide/confirmation/


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How do I reset my password? – Packback

So many passwords in our lives, it's hard to keep them all straight! No worries, there's plenty you can do. In this article, we'll walk you through what to do if you forgot your password as well as help you troubleshoot password reset issues.

https://help.packback.co/hc/en-us/articles/360000162392-How-do-I-reset-my-password-


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About Packback – Packback

About Packback. Whether you are a student, instructor, or administrator, this section includes information relevant to all Packback users and folks considering Packback.

https://help.packback.co/hc/en-us/categories/360002467572-About-Packback


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Packback is Turning Off Support for Packback Books

On August 7th, 2018, Packback will be ending support for Packback Books, our eTextbook rental service and textbook price comparison services, to focus all of our engineering efforts toward making Packback Questions the best and most curious discussion platform for students on the web. All rentals that are still active when the Packback Books eTextbook […]

https://www.packback.co/news/packback-is-turning-off-support-for-packback-books/


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Signup or Login to Create a New Community

Essential Cookies . Packback will not work without these cookies, which are used to support LMS integrations. Platform Usage Cookies . Packback will work without these cookies enabled, but this data helps us learn how to make our platform better, provide you with great support, and help our marketing team run.

https://questions.packback.co/communities/create#!


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Big Class, Big Ideas, Big Impact

Whether you're teaching 100 or 1,000 students, you can successfully utilize discussion to engage students and avoid passive learning without spending hours monitoring your online discussion board. Join Dr. Carolyn Massiah, Dr. Monika Havelka, and Dr. Eric Parsons on July 28, 2020, to learn how these three instructors implemented online discussion in their large courses using community of ...

https://go.packback.co/l/427192/2020-07-13/2kj1fd


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Reset Password Email Confirmation - Packback

Essential Cookies . Packback will not work without these cookies, which are used to support LMS integrations. Platform Usage Cookies . Packback will work without these cookies enabled, but this data helps us learn how to make our platform better, provide you with great support, and help our marketing team run.

https://questions.packback.co/password/reset-sent#!


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Partial Outage - Status Page - Packback

The platform appears to be fully operational and students are able to use all systems, but some slowness or minor issues may remain for a short time. We are continuing to monitor the situation.

https://status.packback.co/issues/5f68251ef02f467c8e1beaaa


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Where can I find my Community Lookup Key? – Packback

Your Community Lookup Key, in most cases, can be found on your course syllabus. Otherwise, your professor or TA may have distributed it! If you still can't find the lookup key, hit up our Support Team with the name of your professor and your class and we will assist you shortly. What does the Community Lookup Key look like?

https://help.packback.co/hc/en-us/articles/227969828-Where-can-I-find-my-community-lookup-key-


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Packback's "Anti-Racist Discussion Pedagogy Guide ...

In a recent article in Diverse: Issues in Higher Education, staff writer Sara Weissman offers the Anti-Racist Discussion Pedagogy guide as a resource for instructors across disciplines who are looking to facilitate an anti-racist dialogue in their classes. Following a summer marked by widespread Black Lives Matter protests and continued violence against Black bodies, Sara […]

https://www.packback.co/news/packbacks-anti-racist-discussion-pedagogy-guide-included-in-diverse-as-a-way-for-educators-to-bring-anti-racist-principles-into-the-classroom/


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How do I post a question or response? – Packback

Before you can begin posting in your Packback community, you'll want to make sure you've completed registration first. If you're unsure how to go about doing this, check out this article for help!. If you've registered and purchased access to your community, then you're all good to begin posting.

https://help.packback.co/hc/en-us/articles/115002394071-How-do-I-post-a-question-or-response-


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How can I delete my question or response? – Packback

Packback enables Inquiry-Driven Online Discussion at scale via our DigitalTA (AI) that coaches students to ask their own open-ended questions, auto-moderates the discussion, and helps instructors amplify the impact of their feedback.

https://help.packback.co/hc/en-us/articles/360035480251-How-can-I-delete-my-question-or-response-


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Michigan State University Archives - Packback

Webinar: Using Technology to Improve Critical Thinking and Engagement Packback CEO Mike Shannon was joined by Dr. Kathleen West of UNC Charlotte and Dr. Kaston Anderson-Carpenter of Michigan State University.

https://www.packback.co/tag/michigan-state-university/


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Educator Support – Packback

Educator Support. Get help related to generating reports, grading, moderating the content, and course management

https://help.packback.co/hc/en-us/categories/204314487-Educator-Support


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I dropped the class, can I get a refund? – Packback

If you have purchased access to your Packback community, we are happy to issue refunds for any of the following reasons: You’ve dropped the class You’ve accidentally purchased access twice to the ...

https://help.packback.co/hc/en-us/articles/228015368-I-dropped-the-class-can-I-get-a-refund-


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Why is my access code invalid? – Packback

An access code is meant to waive the fee of your community at the time of checkout. They are typically purchased prior to registering for your Packback community at your campus bookstore or otherwi...

https://help.packback.co/hc/en-us/articles/360035255171-Why-is-my-access-code-invalid-