Categories

Events

Top Coupons Codes Updated

129%
OFF

Online shopping surges by 129% across UK and Europe and ...

Online shopping rates continue to surge, growing 129% week-on-week in UK and Europe, according to the latest research – and it is rapidly shifting customer expectations of what they get from ecommerce

https://internetretailing.net/covid-19/covid-19/online-shopping-surges-by-129-across-uk-and-europe-and-ushers-in-new-customer-expectations-of-etail-21286


Sale
OFF

Marks & Spencer: reaching core customers - Research ...

Marks & Spencer has had its problems in recent years, with poor performance and criticism from the fashion pundits. With clothing sales in the last quarter of 2016 showing growth for the first time in two years and an extensive programme of store rationalisation underway, CEO Steve Rowe is determined to achieve a turnaround.

https://internetretailing.net/research-articles/research-articles/marks-amp-spencer-reaching-core-customers


Sale
OFF

New government guidance issued for retailers ahead of non ...

The government has issued fresh guidelines on how retailers can ensure their shops are Covid-19 secure. The guidance is aimed both at those that are already permitted to operate, such as supermarkets, food shops and chemists, and at those that run shops which are currently closed, such as fashion shops and other non-food stores, so that they can prepare their shops for reopening.

https://internetretailing.net/covid-19/covid-19/new-government-guidance-issued-for-retailers-ahead-of-non-essential-store-reopenings-21371


Sale
OFF

Online sales up by 51.6% in August on last year, but dip 2 ...

Online sales grew by 51.6% year-on-year in August, but dipped by 2.5% compared to July as the rest of retail continues to show recovery from Covid-19, the latest official figures suggest. Sectors including clothing appear to be suffering from the longer-term effects of the pandemic. Overall, ecommerce appears to be retaining much of the growth that it achieved during lockdown, although sales ...

https://internetretailing.net/industry/industry/online-sales-up-by-516-in-august-on-last-year-but-dip-25-month-on-month-as-retail-recovers-from-covid-19-lockdown-22006


50%
OFF

Three ways Covid-19 has affected customers’ shopping ...

How has shopping behaviour changed as a result of lockdown and what does that mean for Christmas shopping in 2020? We have a look at the latest research and at what their findings suggest. Half of shoppers plan to do more Christmas shopping online this year Half of shoppers (50%) say they plan to do ...

https://internetretailing.net/customer/customer/three-ways-covid-19-has-affected-customers-shopping-behaviour-at-christmas-2020-and-beyond-research-22008


Sale
OFF

InternetRetailing - Events - Digital first thinking ...

Digital First Thinking aims to examine the advantages of leveraging multiple digital channels and approaches to meet the customer wherever and whenever they are ready to interact with your brand. The last three months have brought many new and different challenges for businesses and customers. There ...

https://internetretailing.net/events/events/digital-first-thinking---online-panel-series-internet-retailing---whittard-lilys--salesforce


Sale
OFF

More than 17,000 UK shops forecast to close in 2020; plus ...

More than 17,000 UK shops are expected to close in 2020 in what’s forecast to be another tough year for UK retailers. Some 17,565 shops will shut down during the year, according to analysis by the Centre for Retail Research.

https://internetretailing.net/location/location/more-than-17000-uk-shops-forecast-to-close-in-2020-plus-what-happens-after-the-cva-20764


Sale
OFF

How Next is seeing the way customers buy change as a ...

Next today showed how shoppers were more willing to buy online following Covid-19, and how they now appear favour retail parks over other types of shop. The retailer says the pandemic has accelerated trends it had already seen in action, including the shift to online, lower store sales, and lower ...

https://internetretailing.net/strategy-and-innovation/strategy-and-innovation/how-next-is-seeing-the-way-customers-buy-change-as-a-result-of-covid-19-22003


Sale
OFF

How the Lidl Plus app is designed to foster customer ...

The Lidl Plus app is now live in the UK as the supermarket tests it ahead of a September launch. Essentially a loyalty app, this enables shoppers to take previously-offline interactions with the supermarket digital – while the supermarket learns more about its customers and their buying habits.

https://internetretailing.net/themes/themes/how-the-lidl-plus-app-is-designed-to-foster-customer-loyalty-21840


Sale
OFF

InternetRetailing - Home

The InternetRetailing Newsletter A curated update containing news analysis, reports, podcasts and opinion - completely free and delivered three times weekly

https://internetretailing.net/


Sale
OFF

How PepsiCo uses ecommerce to learn about its European ...

Rui Francisco, director of ecommerce at PepsiCo Europe tells Chloe Rigby how PepsiCo is selling direct-to-consumer and running shopper insights programmes to find out what works for its customers. The vast majority of customers who buy PepsiCo’s branded products in Europe do so via third-party retailers, either in a shop or online.

https://internetretailing.net/brands/brands/how-pepsico-uses-ecommerce-to-learn-about-its-european-customers-and-how-they-like-to-buy-21817


50%
OFF

Boohoo Group on what makes it successful - Strategy and ...

As Boohoo Group once again posts a 50% rise in sales, we take a look at its figures to see where it sees the secret to its success – and how it plans to keep growing.

https://internetretailing.net/strategy-and-innovation/strategy-and-innovation/boohoo-group-on-what-makes-it-successful-18430


Sale
OFF

UPDATED Coronavirus round-up: the retail response to Covid ...

We’re rounding up the latest on the coronavirus as we look to understand how the response to the disease is affecting the way shoppers buy – and how multichannel and ecommerce retailers can respond to that. We’ll add new updates to this piece during Friday and start a new story on Monday

https://internetretailing.net/industry/industry/updated-coronavirus-round-up-the-retail-response-to-covid-19-21077


73%
OFF

73% online growth fails to stop John Lewis ditching bonus ...

John Lewis and Co-op – both owned by staff and members – show mixed results for H12020, but online props them up It’s a tale of two co-operative retailers: staff-owned John Lewis has been forced to ditch its partner bonus for the first time since 1953, while member-owned Co-op reports better ...

https://internetretailing.net/industry/industry/73-online-growth-fails-to-stop-john-lewis-ditching-bonus-as-profits-crash-co-op-sees-brighter-future-22001


Sale
OFF

Debenhams cuts 2,500 jobs as business continues to be slow ...

Debenhams is cutting 2,500 jobs as insure trade remains slow following from Covid-19 lockdown. The department store retailer, whose 200 shops include 142 in the UK, has so far reopened 124 UK stores from lockdown.

https://internetretailing.net/strategy-and-innovation/strategy-and-innovation/debenhams-cuts-2500-jobs-as-business-continues-to-be-slow-following-the-covid-19-lockdown-21832


Sale
OFF

Top500 Reports - InternetRetailing

The performance of the world's leading retailers independently-researched, ranked and analysed ...

https://internetretailing.net/top500-reports/top500-reports


Sale
OFF

How is the shape of retail changing as workers start to go ...

Shoppers are slowly returning to stores as workers start to go back to offices, the latest figures suggest. New research suggests that the online boom seen during lockdown will fade to some extent as more sales take place in shops. One retail landlord is helping its tenants bridge the online-offline gap by enabling their products to be found online

https://internetretailing.net/location/location/how-is-the-shape-of-retail-changing-as-workers-start-to-go-back-to-offices-21945


33%
OFF

Online grocery sales grow 33% in 2020 as shopping habits ...

While global retail is struggling under a new regime of consumer behaviour, online grocery shopping is booming with the sector set to grow 33% in 2020 to reach an estimated value of £16.8 billion, up from £12.7 billion in 2019

https://internetretailing.net/industry/industry/online-grocery-sales-grow-33-in-2020-as-shopping-habits-shift-permanently-consumers-tell-mintel-21316


Sale
OFF

EDITORIAL How retailers are rebalancing multichannel post ...

In today’s InternetRetailing newsletter we’re reporting on how retail appears to be rebalancing its multichannel capabilities in the wake of Covid-19. The latest retail sales figures from the ONS suggest that ecommerce sales are still well ahead of the same time last year, but that they are ...

https://internetretailing.net/editorial/editorial/editorial-how-retailers-are-rebalancing-multichannel-post-covid


Sale
OFF

Ocado Retail now jointly owned by Ocado and M&S as £750m ...

Ocado says it has now completed its £750m deal to turn its online grocery business into a joint venture with M&S - although it will not start to sell M&S products until September 2020.. The retail business will start to sell M&S products from September 1 2020, unless Ocado’s relationship with Waitrose ends sooner.

https://internetretailing.net/strategy-and-innovation/strategy-and-innovation/ocado-retail-now-jointly-owned-by-ocado-and-ms-as-750m-joint-venture-completes--20008


Sale
OFF

Non-essential stores shut down: what are the new rules ...

Government guidelines say that the following shops are essential and can stay open: supermarkets and other food shops, health shops, pharmacies including non- dispensing pharmacies, petrol stations, bicycle shops, home and hardware shops, laundrettes and dry cleaners, bicycle shops, garages, car rentals, pet shops, corner shops, newsagents, post offices, and banks.

https://internetretailing.net/covid-19/covid-19/non-essential-stores-shut-down-what-are-the-new-rules-and-how-are-retailers-responding-21150


40%
OFF

GROWTH POST-LOCKDOWN Getting to grips with apps for growth ...

Reports out this week show just how crucial apps are becoming to the retail recovery. Transaction data from around the world collated by the Centre for Economic and Business Research (CEBR) finds that half of retailers that offer online and mobile are seeing them make up about 40% of their lost ...

https://internetretailing.net/g2k/g2k/growth-post-lockdown-getting-to-grips-with-apps-for-growth


Sale
OFF

Carrefour ramps up food delivery capabilities in Belgium ...

Carrefour expands grocery delivery and click and collect services in Belgium as online boom continues Carrefour continues to expand its food delivery services in Northern Europe, announcing plans for a new distribution centre in Belgium to service both home delivery and click and collect. Signing a ...

https://internetretailing.net/industry/industry/carrefour-ramps-up-food-delivery-capabilities-in-belgium-21992


Sale
OFF

ScS expands its workforce as business booms following ...

ScS says it’s creating hundreds of new jobs as trade continues to be well ahead of last year, following a sharp rise in orders following lockdown. ScS saw its orders drop dramatically – by 92.5% – during Covid-19 lockdown but once its stores reopened in late May orders rebounded, rising by 92 ...

https://internetretailing.net/strategy-and-innovation/strategy-and-innovation/scs-expands-its-workforce-as-business-booms-following-lockdown-21986


Sale
OFF

EDITORIAL How to succeed in retail: become a marketplace ...

The reinvigoration of catalogue retailer Freemans into, in the words of Chief Customer Officer Richard Cristofoli, “a vibrant digital department store” is a beautiful example of another shift we are seeing in retail.. The department store of old may be dead on the high street, but it is certainly starting to get a new lease of life online. If you consider marketplaces to effectively be the ...

https://internetretailing.net/editorial/editorial/editorial-how-to-succeed-in-retail-become-a-marketplace-and-go-international


Sale
OFF

Fast fashion retailers turn to apps, marketplaces and ‘pre ...

Key trends for London Fashion Week: fast fashion retailers are driving sales through apps and marketplaces, while luxury brands are using more social Ahead of London Fashion Week starting on Friday 18 September, data shows a distinct split between how fast fashion retailers and luxury brands are ...

https://internetretailing.net/mobile-theme/mobile-theme/fast-fashion-retailers-turn-to-apps-marketplaces-and-pre-loved-while-luxury-brands-embrace-social-media-ahead-of-london-fashion-week-21990


Sale
OFF

Customer - InternetRetailing

The latest news and insight on how retailers are improving the shopping experience to meet ever-evolving customer service expectations.

https://internetretailing.net/customer/customer


Sale
OFF

Sainsbury’s uses Nectar app to reward healthy purchases ...

Nectar app to track what fruit and veg Sainsbury's shoppers buy and rewards them with more points Sainsbury’s is gamifying fruit and veg consumption using its Nectar app to help consumers track their healthy food consumption and earn points. ‘The Great Big Fruit and Veg Challenge’ runs from ...

https://internetretailing.net/mobile-theme/mobile-theme/sainsburys-uses-nectar-app-to-reward-healthy-purchases-21958


Sale
OFF

GUEST COMMENT Successful customer engagement is giving the ...

In the emergent digital world, we’ve become good at talking about opportunity. Digitisation promises the mother-lode of commercial opportunities as retail businesses re-invent themselves to profit in the new landscape, we’re told. And yet. In a world where the customer is promised he or she will ...

https://internetretailing.net/guest-comment/guest-comment/guest-comment-successful-customer-engagement-is-giving-the-people-what-they-want--but-what-do-they-want-


Sale
OFF

Intu fighting to survive short-term but planning for ...

Intu is fighting for survival after a year in which it turned in a £2bn full-year loss. If the shopping centre operator does pull through, its longer-term plan will be on transforming its business in step with changing shopper behaviour. We take a closer look at what that plan would involve

https://internetretailing.net/industry/intu-fighting-to-survive-short-term-but-planning-for-change-long-term-21102


Sale
OFF

More mobile, more contactless, less predictable: the new ...

Mobile payments. shelf reading, ID, barcode scanning and more all revealed as new shopping tropes across Europe and the US Despite stores across Europe and the UK reopening and those in the US staying open, shoppers are turning more and more to mobile technology to enhance and secure their shopping ...

https://internetretailing.net/mobile-theme/mobile-theme/more-mobile-more-contactless-less-predictable-the-new-way-people-shop-21903


Sale
OFF

Khizr Saharan - internetretailing.net

We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation ...

https://internetretailing.net/khizrsa


Sale
OFF

How Dunelm is responding to coronavirus - COVID-19 ...

Dunelm has shelved plans to run its stores as community click and collect points following the Prime Minister’s announcement last night. It says it had planned to run delivery and befriending services to support local people, but says that it is now reviewing its approach in the light of Boris Johnson’s decision to close all non-essential retail shops.

https://internetretailing.net/covid-19/covid-19/how-dunelm-is-responding-to-coronavirus-21153


Sale
OFF

How are customer expectations changing in a digital post ...

We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms.

https://internetretailing.net/customer/customer/how-are-customer-expectations-changing-in-a-digital-post-pandemic-world-study-21824


Sale
OFF

M&S groceries ordered online for the first time delivered ...

M&S groceries ordered online for the first time via Ocado are being delivered to customers from today. More than 20,000 packets of Percy Pig sweets are among the items included in orders already scheduled for delivery. M&S says the move will be “transformative” for its food line and fits with ...

https://internetretailing.net/strategy-and-innovation/strategy-and-innovation/ms-groceries-ordered-online-for-the-first-time-delivered-from-today-via-ocado-retail-21919


Sale
OFF

GUEST COMMENT How to use emotion-infused loyalty to drive ...

Total brand experience: This means excelling at every interaction with the customer by providing superior value. It involves anticipating problems and offering a relevant solution, tailoring personalized offers, pricing and experiences, and simplifying interactions to the point of eliminating all the friction.

https://internetretailing.net/mobile-theme/guest-comment-how-to-use-emotion-infused-loyalty-to-drive-growth-


Sale
OFF

Retail and hospitality apps could be key to track and ...

Mobile apps designed for retailers and hospitality venues to improve customer safety and experience during COVID-19 could hold the key to kickstarting the effective implementation of a track and trace app in the UK.

https://internetretailing.net/mobile-theme/mobile-theme/retail-and-hospitality-apps-could-be-key-to-track-and-trace-in-uk-tech-insider-says-21644


50%
OFF

Ocado detects channel shift as third-quarter retail ...

Ocado today suggested that shoppers are continuing to buy more online following the Covid-19 lockdown as it reported retail revenues up by more than 50% in the third quarter of its financial year. It said demand for M&S products was particularly strong ahead of its joint venture partner’s food range going live on September 1 – triggering its strongest ever forward forward order day.

https://internetretailing.net/strategy-and-innovation/strategy-and-innovation/ocado-detects-channel-shift-as-third-quarter-retail-revenues-rise-52-on-last-year--even-before-launch-of-popular-ms-range-21985


60%
OFF

How UK consumer shopping habits are set to be permanently ...

A survey commissioned by global commerce services company PFS to look at changes in consumer online purchasing behaviour, as well as their perceptions and expectations of brands around the pandemic finds that three in five (60%) consumers have purchased more goods since the lockdown began, than they did before, with 53% having shopped more online.

https://internetretailing.net/covid-19/covid-19/-how-uk-consumer-shopping-habits-are-set-to-be-permanently-altered-by-lockdown--21245


97%
OFF

Boohoo: Growth and agility - Magazine Articles ...

Fashion group boohoo continues to report monumental growth but still sees itself as a “tiny, small business”. Its revenue over the past financial year reached £579.8m, an increase of 97% on the previous year.

https://internetretailing.net/magazine-articles/magazine-articles/boohoo-growth-and-agility