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ATD National

ASTD changed its name to ATD to meet the growing needs of a dynamic, global profession. Stay connected with:

https://help.td.org/hc/en-us


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Contact Us – ATD National

Contact Us Contact us with your questions about upcoming conferences, educational programs, membership, product orders, and subscriptions, or to receive general information about ATD. Customer Care...

https://help.td.org/hc/en-us/articles/229499027--Contact-Us-


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CONTACT US – ATD National

Who can I talk to if I don’t see my question on here? ATD Customer Care can be reached at or 800.628.2783. For chapters: Please email [email protected] For teams: Please email conferenceteams...

https://help.td.org/hc/en-us/articles/360041153894-CONTACT-US


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Education – ATD National

In-Person Courses as of October 2020. Is ATD offering in-person courses? Are there expectation of learners who attend in-person courses? If I become ill or am unable to travel due to state/local regulations regarding COVID-19 will I receive a refund?

https://help.td.org/hc/en-us/categories/203765247-Education


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How do I get the session materials? – ATD National

Session materials will be available approximately two weeks before the conference and can be accessed through the conference website. Session materials also may be accessed through the conference app, which will be available for download a few weeks before the conference.

https://help.td.org/hc/en-us/articles/224498367--How-do-I-get-the-session-materials-


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What is ATD's return policy? – ATD National

If for any reason you are not completely satisfied with the product you purchased, you may return the product in resaleable condition to ATD's fulfillment center (address below) within 30 days for ...

https://help.td.org/hc/en-us/articles/224501127--What-is-ATD-s-return-policy-


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How do I access the Learning Portal to get my course ...

Visit courses.td.org and log in using your ATD credentials. If you are already logged in to TD.org, you will immediately go to your Learning Portal homepage when you visit the site.. About two to three weeks prior to the start of the program, your course will be loaded into the Learning Portal.

https://help.td.org/hc/en-us/articles/224499287--How-do-I-access-the-Learning-Portal-to-get-my-course-materials-and-pre-work-


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Education Learning Portal Access – ATD National

Why does my completion status in the Learning Portal show as incomplete? My program disappeared from my homepage in the Learning Portal. I want to print my participant guide and other course materials.

https://help.td.org/hc/en-us/sections/205460287-Education-Learning-Portal-Access


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What is the dress code for the workshop? – ATD National

Related articles. What time does the workshop begin and end? Is ATD accredited? What is the difference between ADDIE and SAM? I'm interested in learning how the ATD Master Trainer™ Program differs from certificate programs and the CPLP® certification.

https://help.td.org/hc/en-us/articles/224498907--What-is-the-dress-code-for-the-workshop-


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What is the difference between ADDIE and SAM ... - ATD ...

ADDIE is a traditional instructional design process that emphasizes up-front analysis, design, and development of the learning course, followed by piloting and evaluation. Now that e-learning is in...

https://help.td.org/hc/en-us/articles/224498867--What-is-the-difference-between-ADDIE-and-SAM-


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Which local chapter is closest to me? – ATD National

Articles in this section. Which local chapter is closest to me? What is the cost for local chapter membership? What is my chapter’s ChIP (Chapter Incentive Program) code?

https://help.td.org/hc/en-us/articles/224561708--Which-local-chapter-is-closest-to-me-


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What is the CPTD? – ATD National

CPTD stands for Certified Professional in Talent Development. This credential was formerly called the Certified Professional in Learning and Performance (CPLP). It is designed for talent developme...

https://help.td.org/hc/en-us/articles/224563828-What-is-the-CPTD-


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Will any sessions be made available virtually? – ATD National

As we look to our schedule of events happening later in 2020, we will do everything we can to connect you to the talent development content and expertise you have come to expect from ATD. We apprec...

https://help.td.org/hc/en-us/articles/360046416813-Will-any-sessions-be-made-available-virtually-


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What certifications does ATD currently offer? – ATD National

The ATD Certification Institute (ATD CI) currently supports two professional credentials that are based on an appropriate subset of knowledge and skills found in the Talent Development Capability M...

https://help.td.org/hc/en-us/articles/224562408-What-certifications-does-ATD-currently-offer-


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What are the benefits of International membership? – ATD ...

ATD International members have the same great membership benefits as regular members, including access to members-only content, digital publications, the State of the Industry research report, and discounts on educational programs and ATD Press books. The only difference is that the International membership does not include the print copy of TD magazine.

https://help.td.org/hc/en-us/articles/224499227--What-are-the-benefits-of-International-membership-


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How much does it cost to become a member? – ATD National

ATD membership offers two membership tiers: Professional at US$259 per year and Professional Plus at US$399 per year, with discounted rates for full-time students, young professionals, and seniors ...

https://help.td.org/hc/en-us/articles/227255888--How-much-does-it-cost-to-become-a-member-


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What are your shipping methods and rates? – ATD National

ATD provides free shipping only to ATD members who place orders totaling more than $100 in shippable products. This applies only to shipping addresses in the United States. Orders are sent using UP...

https://help.td.org/hc/en-us/articles/224501107--What-are-your-shipping-methods-and-rates-


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How can I get access to my materials? – ATD National

For face-to-face courses, you can access materials on the first day of the core course. They will be in your classroom when you arrive. Any material that needs to be accessed before the course will be in your learning portal.

https://help.td.org/hc/en-us/articles/360024715573-How-can-I-get-access-to-my-materials-


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Chapter Leader ATD Business Cards – ATD National

Articles in this section. Where can my chapter purchase ATD-branded merchandise? Where can I find the latest news and updates for chapter leaders?

https://help.td.org/hc/en-us/articles/224497787--Chapter-Leader-ATD-Business-Cards


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What is the cost for local chapter membership? - ATD National

Local ATD chapters set their own membership dues rates. Chapter membership may be purchased directly through the chapter. To find a...

https://help.td.org/hc/en-us/articles/224561688--What-is-the-cost-for-local-chapter-membership-


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What benefits do I receive with my ATD membership? – ATD ...

Articles in this section. What benefits do the individuals within a group membership receive? What benefits do I receive with my ATD membership?

https://help.td.org/hc/en-us/articles/224499107--What-benefits-do-I-receive-with-my-ATD-membership-


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Conferences & Events – ATD National

ASTD changed its name to ATD to meet the growing needs of a dynamic, global profession. Stay connected with:

https://help.td.org/hc/en-us/categories/203765187-Conferences-Events


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My program disappeared from my homepage in the Learning ...

Once you complete your program and receive your certificate (if applicable), your course will be listed in the “transcript” section of the Learning Portal.You will still be able to launch your program as long as your course materials are available.

https://help.td.org/hc/en-us/articles/224499407--My-program-disappeared-from-my-homepage-in-the-Learning-Portal-


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Where do I take the CPTD Exams? – ATD National

All exams must be taken at one of ATD CI’s secure testing centers. Testing centers are located throughout the world. For more information on testing center locations, please see https://www.td.or...

https://help.td.org/hc/en-us/articles/360012318234-Where-do-I-take-the-CPTD-Exams-


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How do I earn the ATD Master Trainer badge? – ATD National

To earn your ATD Master Trainer designation, ATD Master Trainer badge, and course completion certificate, you must meet these requirements over the course of the eight-week program: Sign the Maste...

https://help.td.org/hc/en-us/articles/360048649553-How-do-I-earn-the-ATD-Master-Trainer-badge-


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When can I take the CPTD Exam? – ATD National

The CPTD exam is offered during multiple testing windows every other month throughout the year. For the most current testing windows and...

https://help.td.org/hc/en-us/articles/360012448293-When-can-I-take-the-CPTD-Exam-


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How much does the CPTD cost? – ATD National

The CPTD Exam fee is $900 for members and $1250 for non-members. The CPTD registration fee includes one seat for the exam during the selected testing window, an exam score report, a CPTD certificate, and a lapel pin once the credential is achieved.

https://help.td.org/hc/en-us/articles/360012318194-How-much-does-the-CPTD-cost-


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International Conference and Exposition – ATD National

General Questions ★ When can I learn more information about ATD 2021? ★ If I have to cancel my ATD 2021 conference registration after it has been transferred, what is the policy? ★ If I am transferring to ATD 2021, how will I receive confirmation of my registration? If I transferred from ATD 2020 to ATD 2021 and cannot attend the new dates, how do I change my registration?

https://help.td.org/hc/en-us/categories/360000279254-International-Conference-and-Exposition


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What materials are available to help me prepare to take ...

There is no required or preferred method of study to prepare for either the APTD or the CPTD exam. Candidates should refer to the APTD or CPTD Certification Handbooks for the Exam Content Outline for each credential which will detail the topics covered on the exam.

https://help.td.org/hc/en-us/articles/360012448713-What-materials-are-available-to-help-me-prepare-to-take-the-APTD-or-CPLP-CPTD-exams-


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I am willing to work with chapters according to their ...

ATD suggests that you select the price range that is the amount you most commonly expect to charge chapters for a standard speaking engagement, so that chapters have a benchmark of your range. If y...

https://help.td.org/hc/en-us/articles/224501007-I-am-willing-to-work-with-chapters-according-to-their-budget-needs-How-do-I-select-a-price-range-


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Will the name of the CPLP credential change? – ATD National

Following the release of the new Talent Development Capability Model, ATD’s Certification Institute worked with subject matter experts to review the updated scope of the professional level credential being offered.

https://help.td.org/hc/en-us/articles/224498527-Will-the-name-of-the-CPLP-credential-change-


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I would like to publish a book with ATD Press. What ...

ATD Press welcomes proposals from prospective authors with new and innovative ideas that fit into our current publishing program. The following guidelines will ensure that your proposal will be given a fair and objective review.

https://help.td.org/hc/en-us/articles/224564748--I-would-like-to-publish-a-book-with-ATD-Press-What-process-is-in-place-at-ATD-to-enable-me-to-propose-by-book-topic-and-have-it-published-


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Do I have to complete the elective to get my certificate ...

No, you do not need to complete the elective to earn your Master series certificate. However, we strongly encourage you to use this complimentary course to enhance certain areas of your skill set! ...

https://help.td.org/hc/en-us/articles/360024717013-Do-I-have-to-complete-the-elective-to-get-my-certificate-


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How will refunds for attendee registrations be handled ...

ATD will cancel all attendee registrations and refund payments made for conference registration and Networking Night to the original form of payment. This will be done automatically over a series o...

https://help.td.org/hc/en-us/articles/360046415853-How-will-refunds-for-attendee-registrations-be-handled-


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I’m a job seeker using the ATD Job Bank to find/apply for ...

Job seekers can find assistance in the Job Bank help section here. You may also contact the Job Bank customer support team by email ([email protected]) or by calling 860.437.5700.

https://help.td.org/hc/en-us/articles/224497587-I-m-a-job-seeker-using-the-ATD-Job-Bank-to-find-apply-for-jobs-and-I-need-help-


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Will exhibitors be refunded for hotel costs? – ATD National

Articles in this section. Will exhibitors be refunded for hotel costs? Will exhibitors be refunded for airline tickets? ATD 2020 was going to be important to our company for interacting with attendees and securing business.

https://help.td.org/hc/en-us/articles/360046416613-Will-exhibitors-be-refunded-for-hotel-costs-


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CPTD Exams and Registration – ATD National

ASTD changed its name to ATD to meet the growing needs of a dynamic, global profession. Stay connected with:

https://help.td.org/hc/en-us/sections/205460468-CPTD-Exams-and-Registration


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Who are the ATD 2020 keynote speakers? – ATD National

Who are the ATD 2020 keynote speakers? ATD is pleased to welcome three phenomenal keynote speakers. Richard Branson will speak on Monday, May 18; Indra Nooyi will speak on Tuesday, May 19; and Ben Nemtin will speak on Wednesday, May 20.

https://help.td.org/hc/en-us/articles/360044290293-Who-are-the-ATD-2020-keynote-speakers-


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How much are companies spending on training? - ATD National

ATD estimates that in 2016, organizations spent $1,273 per employee on direct learning expenditure. At the average participating organization, 61 percent of costs were directed toward internal expenditure, 56 percent were directed toward external services, and 13 percent were directed toward tuition reimbursement in 2016.

https://help.td.org/hc/en-us/articles/224564028--How-much-are-companies-spending-on-training-


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How much does it cost to become a member? – ATD National

ATD offers two tiers of membership: Professional at US$259 per year and Professional Plus at US$399 per year, with discounted rates for full-time students, young professionals, and seniors over 65....

https://help.td.org/hc/en-us/articles/360024171553-How-much-does-it-cost-to-become-a-member-