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Home - The eBay Canada Community

Welcome to the eBay Canada Community … your community. It’s a meeting-point for eBay buyers and sellers to chat, ask questions and exchange advice and tips with each other. Here, you’ll find many features such as the Answer Centre, Discussion Boards, Videos and Groups - all built with you in mind to...

https://community.ebay.ca/


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Announcements - The eBay Canada Community

To our seller community, eBay is always open, and now, more than ever, small and medium sized businesses are using our platform to connect with buyers...

https://community.ebay.ca/t5/Announcements/bg-p/Announcements


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Managed Payments - Frequently Asked Questions - The eBay ...

Hi, Below are some frequently asked questions that we’ve been asked through Customer Service and seen in the Community with regards to managed payments in Canada. Please keep your questions and feedback coming. You can always find additional information on our Seller Centre page here. As always...

https://community.ebay.ca/t5/Announcements/Managed-Payments-Frequently-Asked-Questions/ba-p/439876


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Speedpak to Canada - The eBay Canada Community

An item I bought was shipped from China via Speedpak. It's now been sitting in a distribution center in China for two weeks. Is this typical of Speedpak? My concern is that if the package is already in Canada, and Speedpak ceases it's tracking when it leaves China, I will have no way to know. Altern...

https://community.ebay.ca/t5/Buyer-Central/Speedpak-to-Canada/td-p/419638


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no access code in confirmation email. - The eBay Canada ...

I bought two items using a guest account back on November 28th. But in the confirmation e-mail there was no access code to enter into my guest account. I e-mailed both sellers I purchased from, one replied saying my package was being delayed (I just received it today), and the other said they had no...

https://community.ebay.ca/t5/Archive-1/no-access-code-in-confirmation-email/td-p/323444


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How do you list U-Pick items - The eBay Canada Community

I have been on ebay for awhile now, but have not figured out how to list items as U-PICK. In the description it shows as a drop down menu with various items. U-PICK the item you want and it shows the price and photo of the item (such as hockey cards, etc.) Please can anyone help me out with this?

https://community.ebay.ca/t5/Selling-on-eBay/How-do-you-list-U-Pick-items/qaq-p/386485


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About expedited shipping - The eBay Canada Community

This might be a stupid question... I printed a Paypal shipping label for expedited USA parcel over 48 hours ago (I planned to drop it off at a post office tomorrow, buyer aware). I used 32 x 25 x 7cm and 1.5kg for shipping dimension & weight. Today I acquired a box that's slightly bigger (33 x...

https://community.ebay.ca/t5/Archive-1/About-expedited-shipping/td-p/61789


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ITEM not as described and GSP... - The eBay Canada Community

If an item arrives not as described...ie broken, possibly in shipping, possibly before shipment what is the proper procedure? How does one recover the taxes and shipping paid to the GSP not the seller? Who pays return shipping?

https://community.ebay.ca/t5/Archive-1/ITEM-not-as-described-and-GSP/td-p/299061


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Need advice on sales tax - The eBay Canada Community

Hi, Bought from a seller in Nova Scotia while I am living in Quebec. He wants to charge me Qc sales tax ! Nowhere on his listing he mention he charges tax. Can he do this ? I could understand that he charged me GST (5%) from Canada but Qc sales tax while in another province ? Can someone he...

https://community.ebay.ca/t5/Buyer-Central/Need-advice-on-sales-tax/td-p/78329


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Draft Message - Looks like something's wrong. Plea ...

I encounter this all the time, especially so on drafts that are over 2 weeks old. I have found that drafts do not save for the 30 days and pictures in those draft listings rarely save beyond 2 weeks.

https://community.ebay.ca/t5/Seller-Central/Draft-Message-Looks-like-something-s-wrong-Please-try-again/td-p/434655


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Refund received. Item arrived later - The eBay Canada ...

Hi! I placed a refund request for an item I had not received. I got my refund. Surprise! Later the item finally arrived. Should I pay back the

https://community.ebay.ca/t5/Archive-1/Refund-received-Item-arrived-later/td-p/327841


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Seller won't send invoice - The eBay Canada Community

I bought 2 identical items from a US seller, who does sell international and does list his/her prices for the countries they ship to. When I went to pay, I got this message: One or more of the items below cannot be purchased because the seller has not specified shipping costs to the location sel...

https://community.ebay.ca/t5/Buyer-Central/Seller-won-t-send-invoice/td-p/92595


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Buyer can't checkout "This item doesn't ship to yo ...

I had a buyer win five auctions from me. I am located in Canada, he is in the US. I included shipping to the US as an option in the auctions. All five auctions were created with the same template. Now that he is trying to checkout he is getting a message the one of the items doesn't ship to his...

https://community.ebay.ca/t5/Seller-Central/Buyer-can-t-checkout-quot-This-item-doesn-t-ship-to-your/td-p/326103


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Solved: can i opt out of the global shipping program. the ...

As a Canadian seller, you cannot opt IN to the program, so the question is invalid. As a Canadian buyer, you can ask the seller , before bidding, if he is willing to ship by USPS/CanadaPost.If he agrees, be aware that the GSP is sometimes cheaper than the postal system especially for high value goods.

https://community.ebay.ca/t5/Archive-1/can-i-opt-out-of-the-global-shipping-program-the-fees-are/td-p/138097


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Solved: Global Shipping Program return from Canada to the ...

Hi, I have an unusual problem. I bought a book from a US seller. The book price was 15 USD, the shipping price through GSP was 24 USD. I got the book, I do not like it at all. I want to return it. I opened the return process and Ebay says the expected refund is 15 USD. However, I must send the it...

https://community.ebay.ca/t5/Buyer-Central/Global-Shipping-Program-return-from-Canada-to-the-US/td-p/366858


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How to change currency view to Canadian - The eBay Canada ...

How do I change my currency view to Canadian funds? My account shows I am Canadian, I am on eBay.ca, and yet, even when I click to only show items located in Canada, it still shows the pricing in US and then below shows the approximate value in Canadian funds.

https://community.ebay.ca/t5/Site-Issues/How-to-change-currency-view-to-Canadian/td-p/141403


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To pay using PayPal, direct debit, or credit card ...

I am a Canadain Seller/Buyer for many years. I use the USD balance in my paypal account to do my purchases. Just this morning I tried to complete a purchase and was told I have to be in the same country to use my Paypal balance to pay for my purchases. Can anyone try to do the same and comment on...

https://community.ebay.ca/t5/Buyer-Central/To-pay-using-PayPal-direct-debit-or-credit-card-you-must-live-in/td-p/366069


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Solved: How to send an invoice after sending a refund ...

Sent item to Scotland on valentines day, buyer says it did not arrive, I issued a full refund. Today buyer says he had to pay to pick it up at the PO, and wants me to pay the taxes and duty owed(ha ha), phoned ebay, they want me to send him another invoice. How do you do that? Tia.

https://community.ebay.ca/t5/Seller-Central/How-to-send-an-invoice-after-sending-a-refund/td-p/396223


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Solved: Seller won't provide return shipping label, says s ...

Bought a 32GB open box Chromebook, received a 16GB model with screen damage. Seller said no refunds, no returns, and blamed eBay for the incorrect information in her ad. I asked eBay to intervene. eBay refunded me and said that because the seller refused to provide a shipping label, I would not have...

https://community.ebay.ca/t5/Buyer-Central/Seller-won-t-provide-return-shipping-label-says-she-s-suing-me/td-p/433036


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New seller: shipping insurance - The eBay Canada Community

For you experienced ebay sellers shipping to Canada and USA, how much extra shipping insurance do you recommend buying for high value items over $1000 such as a camera lens? Do you declare the full selling value of the item?

https://community.ebay.ca/t5/Archive-1/New-seller-shipping-insurance/td-p/177955


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Australian buyers PAYPAL payment notification tax ...

Have you noticed the automagic inclusion of this line right before the buyer's name and address on the PAYPAL payment notification emails? Reference# ABN#64652016681 Code:PAID This started about last week, I thought the buyer had put it in until I started seeing it on all Australian payments.....

https://community.ebay.ca/t5/Seller-Central/Australian-buyers-PAYPAL-payment-notification-tax-code-addition/td-p/425483


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General question about ebay.ca VS ebay.com - The eBay ...

I called ebay asking them what is the difference between ebay.ca and ebay.com, what is the advantage of either one? They said they are 100% the same but could not tell me why then there is a .ca and a .com.

https://community.ebay.ca/t5/Archive-1/General-question-about-ebay-ca-VS-ebay-com/td-p/379062


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Sales and Covid-19 - Page 2 - The eBay Canada Community

I was having my best four months ever (I only sell 5 months a year) and it just quit. Then the US woke up re: Covid-19 - not one sale in the last 2 weeks. eBay thinks people staying at home will increase sales. My wife thinks people just don't want to spend their money right now. (I think she's r...

https://community.ebay.ca/t5/Seller-Central/Sales-and-Covid-19/td-p/435546/page/2


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WHAT'S WITH THE HIGH SHIPPING RATES FROM US? - The eBay ...

i have the same concerns with shipping to Canada,i was on site and saw a plastic sign for 9.95 and 29.99 shipping what is going on i think that people are using the shipping charge to make more money on cheap items,ebay should limit shipping for anything weighing less than 2 pounds or so but i think ebay has to step in and do something to lower shipping charges.

https://community.ebay.ca/t5/Seller-Central/WHAT-S-WITH-THE-HIGH-SHIPPING-RATES-FROM-US/td-p/65923


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Selling on Canadian EBay vs US. any differences - The eBay ...

Hi guys! We started a couple of weeks ago on selling hard time on EBay.ca and it's starting very well we are now power seller after a month! :) But... as we have already shipped around 800 items we found that 80% of the sell are done to Canadian customers around 15% US and 5% others. We know that...

https://community.ebay.ca/t5/Archive-1/Selling-on-Canadian-EBay-vs-US-any-differences/td-p/144567


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it won't accept a Canadian postal code in zip code ...

I am trying to sell on ebay US. I am in Canada. When I reach the point that it asks for a zip code, it wont accept a Canadian B3M-1A4 postal code.

https://community.ebay.ca/t5/Seller-Central/it-won-t-accept-a-Canadian-postal-code-in-zip-code-area-how-to/td-p/363878


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Solved: how do i know if I'll have to pay customs duties o ...

Canadians are liable for taxes (GST/HST) and any applicable duties on items worth $20.00 and over that are imported by mail or courier. When handled by Canada Post, there is a $9.95 charge for their work in collecting the fees.

https://community.ebay.ca/t5/Archive-1/how-do-i-know-if-I-ll-have-to-pay-customs-duties-on-an-item-I/td-p/336201


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Selling to US, TAX question - The eBay Canada Community

Marking zero is proper since you are not collecting the sales tax -- eBay is. The buyer can complain to their State government. Since last year eBay collects sales tax for Australia (under $1000AU) and for a growing list of USA states.

https://community.ebay.ca/t5/Seller-Central/Selling-to-US-TAX-question/td-p/421481


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Why is shipping so disgustingly expensive in the U ...

I assume you are really asking why shipping FROM the USA to Canada is expensive. Shipping IN the USA is actually quite cheap.. One reason is that Americans are in love with tracked parcels (which adds to the cost). Another is that lots of American eBay sellers use the Global Shipping Program (which collects taxes, duty and handling in advance).

https://community.ebay.ca/t5/Buyer-Central/Why-is-shipping-so-disgustingly-expensive-in-the-USA/td-p/361467


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Can someone explain canada post please........ - The eBay ...

Date : 2016/01/21 Time : 15:15 Location: Mississauga Description: Item was released by Customs and is now with Canada Post for processing Date : 2016/01/20 Time : 08:28 Location: RICHMOND Description: Electronic information submitted by shipper. Additional Information: The shipper has created a shipping label for this item and has sent us electronic information.

https://community.ebay.ca/t5/Archive-1/Can-someone-explain-canada-post-please/td-p/324790


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Using PayPal statement as proof of income to apply ...

So, I am a college student who has been selling figures on eBay since 2018, last year I made around $8000 from this account which surpassed the $5000 requirement, however, due to Covid-19 my sold went down to only $300 since January as my suppliers from Asia shut down their business. I was wonder...

https://community.ebay.ca/t5/Seller-Central/Using-PayPal-statement-as-proof-of-income-to-apply-CERB/td-p/438063


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PayPal currency conversion rates vs. credit card c ...

I'm re-posting this because the first time didn't help and because I have a bit more info since my credit card bill arrived. The original post is first followed by the update. ORIGINAL: I've recently made two purchases from sellers in the US, and in US funds, but when I went to make my payments, w...

https://community.ebay.ca/t5/Archive-1/PayPal-currency-conversion-rates-vs-credit-card-conversion-rates/td-p/361122


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Why does Ebay allow dishonest Chinese sellers on h ...

I have been looking at the negative feedback of all the Chinese sellers on Ebay and I am shocked that these scam artists, these liars, these crooks would be allowed to sell their junk on Ebay. It seems that most everything they sell is garbage and they don't care. What makes it worse is it is only o...

https://community.ebay.ca/t5/Buyer-Central/Why-does-Ebay-allow-dishonest-Chinese-sellers-on-here/td-p/251597


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Solved: I don't want to use Shippo. - The eBay Canada ...

I have used Ebay,ca once to sell an item. I may never use it again. I was forced to create a Shippo account I will never use just to get the buyer address. I am capable of printing my own shipping label. Is there any way to get shipping address without going through Shippo? Thank you for any respons...

https://community.ebay.ca/t5/Shippo-Central/I-don-t-want-to-use-Shippo/td-p/429255


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Does the Erlanger, KY Global Shipping Center trans ...

This board is an archive of content in the Community that is greater than 6 months old. Please note that information you come across here may be outdated or no longer accurate.

https://community.ebay.ca/t5/Archive-1/Does-the-Erlanger-KY-Global-Shipping-Center-transport-items-to/td-p/333762


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China to Canada not arriving? - The eBay Canada Community

So, for a few years now I have been ordering cheap items from china, that otherwise are overpriced or not available locally (take for example, bright LED flashlights, laser lights, audio/video cables and adapters etc etc..) The shipping is usually 20-30 days, however since last September most of th...

https://community.ebay.ca/t5/Buyer-Central/China-to-Canada-not-arriving/td-p/206561


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How long does GSP shipping take? - The eBay Canada Community

I ordered a package from the US using ebay's global shipping program, and the timeframe I was given for it's arrival was from July 30th-August 1st. It's already a day late and the last update I got was that it "Shipped from the Global Shipping Center to International Destination" in Ehrlanger, Kentu...

https://community.ebay.ca/t5/Buyer-Central/How-long-does-GSP-shipping-take/td-p/406650


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Solved: Free Shipping Supplies (Canada)? - The eBay Canada ...

Hi @davidbelluzz-0 - a store subscription comes with a quarterly allowance for eBay Branded shipping supplies. It follows a calendar quarter, so you should receive a coupon in January, April, July and October. They don't carryover from quarter to quarter (so it's use it or lose it).

https://community.ebay.ca/t5/Seller-Central/Free-Shipping-Supplies-Canada/td-p/412011


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Help - Item Damaged - Seller Opened ShipCover Clai ...

I purchased an item on eBay and it arrived not as described. Its a claret jug - the foot is loose, the jug unstable and it leaks all over the place rendering it useless and not "excellent" as described. In attempts to be as honest as possible I contacted the buyer first and stated the issue requesti...

https://community.ebay.ca/t5/Archive-1/Help-Item-Damaged-Seller-Opened-ShipCover-Claim-Refuses-to/td-p/308758


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Solved: Shipping from Canada to the US - The eBay Canada ...

While many buyers are bargain hunting, almost as many are concerned about the reliability and professionlism of the online seller. So, in addition to considering Free Shipping, which is very popular with buyers, a clean listing with good spelling and grammar, complete details about the item, and clear pictures will make the customer more comfortable.

https://community.ebay.ca/t5/Seller-Central/Shipping-from-Canada-to-the-US/td-p/287555